Please read this important notice carefully as it affects your privacy and how we use information about you.
MetSwift Services Ltd is the trading name of MetSwift Holdings Ltd a company registered in England and Wales (No. 11891199) and its registered office is at Falcon House, Telford Road, Bicester OX26 4LD.
MetSwift Services takes data protection seriously and safeguarding your privacy is important to us.
We review our policies regularly and any changes will be posted on this page.
What is Personal Data?
Personal Data includes name, address, telephone number, email address and any other information which identifies a living person.
Links with other websites
How we collect Personal Data
When you access, or subscribe to, any of MetSwift Services offerings we may collect Personal Data about you in a number of circumstances, including when you enquire about or seek to subscribe to one or more of our offerings; when you use any on-line client services; when you make an enquiry on any area of the website; when you attend a seminar or other event attended by us; when you sign up to receive information from us, including training; or when you offer to provide or provide services to us.
If you do not provide information requested by us from time to time, we may not be able to provide services to you or otherwise fulfil the purpose for which we have requested the information.
How we use Personal data
We, our subsidiaries, employees, agents, consultants and sub-contractors, may use your Personal Data and disclose it on a confidential basis to third parties for the following purposes:
We will not sell, resell, lease or license your Personal Data to any third parties.
Where your information is stored and keeping information it secure
Your information is generally stored on servers and filing systems in the European Economic Area which includes the UK. We will take appropriate technical and organisational measures to keep your information confidential and secure in accordance with our internal procedures covering the storage, access and disclosure of information. Information may be kept on our information technology systems or in paper files.
From time to time it may be stored in or accessed from countries outside the EEA. Where this may happen, we always make sure that there are appropriate safeguards in place, such as the model contract clauses, binding corporate rules or the EU-US Privacy Shield, to guarantee that your information – and your rights – are protected to the same high standard as under UK law.
Lawful Purpose for Processing Personal Data
We consider that the processing of Personal Data as described above is necessary for the legitimate interests of MetSwift Services’ business except where we expressly state otherwise: In deciding this:
Relevant and Useful Information
Occasionally we may contact you with information we think may be of interest to you and you would expect to receive from a company providing you with such services as ours. If you prefer not to receive this material from us, please email us at the address below (Contact Information).
Occasionally we may wish to contact you with details of events attended, or competitions provided, by MetSwift Services. If you would like to receive promotional material from us, please email us at the address below (Contact Information).
As stated above, Metswift Services has policies and technical measures in place to safeguard and protect your Personal Data against unauthorised access, accidental loss, improper use and disclosure. However, the internet and Information Systems are not completely secure and although we will do our best to protect your Personal Data the transmission of your data to us is done so at your own risk.
How long do we keep your information for?
We only keep your information for as long as is necessary. We have a Document Retention Policy which we refer to decide how long is necessary.
Under the data protection rules, you have several rights in respect of your information, which include the right to:
If you would like to exercise any of your rights, please contact us at the address below (Contact Information). Please note that an archive copy of any information provided to us may be retained by us for our records and for audit purposes.
You have the right to request a copy of the information we hold about you by sending your request in writing to us at the above address.
You can unsubscribe from our marketing emails at any time by sending us an email to the address below (Contact Information).
In other instances, we will review the lawful purpose for processing your information which we may be required to hold by law. If we process it for our legitimate interests, we will check that the processing is necessary and there is no less intrusive way to achieve the same result. We will also conduct a balancing test to decide whether your interests do not override our legitimate interests.
Access requests should be put in writing and addressed to the contact details below (Contact Information).
If you wish to unsubscribe from marketing information and/or have any comments or questions about our data protection and privacy practices, please send an email to firstname.lastname@example.org or send a letter to our risk and compliance team at 40 Murdock Road, Bicester, Oxfordshire OX26 4PP.
If you have a complaint about how your Personal Data is used, you can contact the Information Commissioner’s Office www.ico.org.uk